About us

Combining traditional values with evidence-based medicine

At Palace Gate, our patients are members. As an established independent medical practice, we value the long-term relationships this approach brings. The mutual respect and understanding we build over time ensures the medical care and advice we give you is the very best for your individual circumstances.

The traditional values of service, respect, courtesy and confidentiality underpin everything we do. Yet, as an innovative, modern medical practice, we also offer you the expertise of leading specialists, using the most advanced methods and the latest diagnostic equipment.

Most importantly, our aim is always to help you maintain good health, preventing illness before it needs treating. Which is why we practise evidence-based medicine, gaining a detailed knowledge of each patient. We believe this is the only way to offer safe and effective, personalised health advice.

A long history of excellent care

The practice has been looking after patients in London for almost a century, and has been located in Kensington for the last 50 years.

Each generation of doctors has built on this long heritage, maintaining the high standards of which we are so proud, while constantly changing and innovating to ensure you benefit from the latest medical advances.

Our People

Dr Brian MacGreevy

MBBS MRCP

Dr Paul Wiseman

MBBS MRCGP MFHom

Dr Joanna Hayes

MBBS MRCGP DRCOG

Dr Emma Noble

BSc (Hons) MBChB (Hons) MRCGP

Dr Patrick Byrne

BMedSci MBBChBAO DCH DRCOG MRCSEd FRCPEdin FRCGP FRCP(London) MSc(Med Ed)

Private consultation

“I really can’t fault you. The service is and always has been wonderful. Staff are friendly, listen and will do all they can. So long as you understand the booking system an appointment is always available; in an emergency someone is there.”

Customer in Richmond, 7 March 2017

Annual health check

“We’ve been going to this surgery for 16 years and seen many changes always for the better. Our children have grown up under the watchful eye of the practice, late evening calls for high temperature, projectile vomiting, chicken pox, ear infection…we knew that our children were safe once the doctor had seen them. GPs always have time to listen, they have empathy and take you seriously. They offers sensible advice and tell you the truth.”

Customer in Kensington, 21 March 2017

Cancer screening

“I have been a patient at this medical centre for years and I am welcome every time I visit. Unfortunately this is more times than I wish or want but my doctor always keeps me informed and follows up on everything. The doctors I have seen are all patient and listen. All the receptionists have charisma and great customer service. These should be appreciated. Thank you.”

Customer in London, 17 March 2017

Medication review

“I am writing two members of your team for going the extra mile to help me. My pre-op test results were delayed at the lab. Jenny and another lady solved the problem, despite being hassled by me they remained very polite and helpful and I thought they were great.”

Customer in Chelsea, 7 March 2017

Customer Feedback

At Palace Gate we pride ourselves on the quality of care we provide but feedback from clients is essential as we continually strive to improve our services. Please complete the adjacent form with details of your experiences including the good and areas where you think we can improve. All feedback is private and confidential and for the eyes of Palace Gate staff only. However, this is not a secure channel to our doctors so please do not include any personal medical details.

Occasionally, we like to share some of the positive customer experiences in the form of testimonials. To protect your identity, all details are anonymised but if you’d rather your comments were excluded from this function please indicate in the form.