Terms of Business

Fees

Consultations
Adult £135
Child 12 & under £120
Adult Annual health assessment
Daytime: 08:30-18:30 From £260
Evening: 08:30-22:00 & 07:30-08:30 From £260
Night: 22:00-07:30 From £300
Telephone consultation
From £65
Medico-legal and other reports per 15min of doctor time
No charge
Administrative charges
PHI claim forms No charge
Repeat prescriptions No charge
Liaising with specialists No charge
Annual Membership Fee
Adult £120
Children / students No charge

Corporate members

We offer tailor-made medical care packages for companies. For more details, please contact our practice manager.

Vaccinations

Chickenpox £55
Diptheria, Tetanus, Pertussis, Polio & Hib £60
Diptheria, Tetanus, Polio £35
Diptheria, Tetanus, Pertussis, Polio £50
Hepatitis A & Typhoid Combined £85
Hepatitus A (Adult) £55
Hepatitus A (Junior) £45
Hepatitus A & B Combined (Adult) £70
Hepatitus A & B Combined (Junior) £70
Hepatitus B (Adult) £50
Hepatitus B (Junior) £40
HPV £140
Vitamin B12 injection £15
Meningitis ACWY £65
Meningitis B £115
Meningitis C £30
Meningitis C & Hib £65
MMR – Mumps, Measles, Rubella £35
Pneumovax £35
Prevenar 13 – Pneumococcal Vaccine (Child) £80
Rabies £55
Rotavirus £47
Shingles Vaccine £150
Typhoid £35
Yellow Fever £55

Complaints

The Palace Gate Practice is committed to providing the highest possible medical care, and to maintaining these standards throughout our service. We therefore welcome your comments and any suggestions to help us improve our service to you.

We also understand that occasionally patients may have concerns or a complaint. If you do, please tell our office manager as soon as possible. We will record your concern or complaint, and you will receive an acknowledgment within two working days. You can then discuss your complaint either on the phone or in person, and we would hope to address your concerns and rectify the situation to everyone’s satisfaction.

If you are not fully satisfied that we have answered your concerns and taken the necessary action, you can put your complaint in writing and use our formal complaints resolution procedure. We follow the requirements set out by the Independent Doctors Federation (IDF) for its members, which include the Independent Sector Complaints Adjudication Service (ISCAS) Code of Practice.

Confidentiality, data protection and the use of personal information

The Palace Gate Practice has rigorous standards regarding maintaining confidentiality. We will not disclose your personal information or data to any third party without your consent, unless we are required to do so by law.

We follow the requirements of the Data Protection Act 1998 and the principles of data protection in relation to personal data. When you register with us, you accept our terms of business and agree to the processing of personal data to enable us to work on your behalf.

Under the Data Protection Act 1988, you have the right to ask for details of the personal data we hold about you. You will need to make your request in writing to our practice manager, or by submitting an online enquiry through this website. There is a £10 fee for this.

There are inherent risks involved with most methods of transferring personal information. However, we do all we can to make all our forms of communication as safe and confidential as possible.

Payment

Palace Gate Practice payment for services can be settled safely and securely online. Please click the button below and follow the on screen instructions.

Fees

Fees

Consultations
Adult £135
Child 12 & under £120
Adult Annual health assessment
Daytime: 08:30-18:30 From £260
Evening: 08:30-22:00 & 07:30-08:30 From £260
Night: 22:00-07:30 From £300
Telephone consultation
From £65
Medico-legal and other reports per 15min of doctor time
No charge
Administrative charges
PHI claim forms No charge
Repeat prescriptions No charge
Liaising with specialists No charge
Annual Membership Fee
Adult £120
Children / students No charge

Corporate members

We offer tailor-made medical care packages for companies. For more details, please contact our practice manager.

Vaccinations

Vaccinations

Chickenpox £55
Diptheria, Tetanus, Pertussis, Polio & Hib £60
Diptheria, Tetanus, Polio £35
Diptheria, Tetanus, Pertussis, Polio £50
Hepatitis A & Typhoid Combined £85
Hepatitus A (Adult) £55
Hepatitus A (Junior) £45
Hepatitus A & B Combined (Adult) £70
Hepatitus A & B Combined (Junior) £70
Hepatitus B (Adult) £50
Hepatitus B (Junior) £40
HPV £140
Vitamin B12 injection £15
Meningitis ACWY £65
Meningitis B £115
Meningitis C £30
Meningitis C & Hib £65
MMR – Mumps, Measles, Rubella £35
Pneumovax £35
Prevenar 13 – Pneumococcal Vaccine (Child) £80
Rabies £55
Rotavirus £47
Shingles Vaccine £150
Typhoid £35
Yellow Fever £55
Complaints

Complaints

The Palace Gate Practice is committed to providing the highest possible medical care, and to maintaining these standards throughout our service. We therefore welcome your comments and any suggestions to help us improve our service to you.

We also understand that occasionally patients may have concerns or a complaint. If you do, please tell our office manager as soon as possible. We will record your concern or complaint, and you will receive an acknowledgment within two working days. You can then discuss your complaint either on the phone or in person, and we would hope to address your concerns and rectify the situation to everyone’s satisfaction.

If you are not fully satisfied that we have answered your concerns and taken the necessary action, you can put your complaint in writing and use our formal complaints resolution procedure. We follow the requirements set out by the Independent Doctors Federation (IDF) for its members, which include the Independent Sector Complaints Adjudication Service (ISCAS) Code of Practice.

Confidentiality

Confidentiality, data protection and the use of personal information

The Palace Gate Practice has rigorous standards regarding maintaining confidentiality. We will not disclose your personal information or data to any third party without your consent, unless we are required to do so by law.

We follow the requirements of the Data Protection Act 1998 and the principles of data protection in relation to personal data. When you register with us, you accept our terms of business and agree to the processing of personal data to enable us to work on your behalf.

Under the Data Protection Act 1988, you have the right to ask for details of the personal data we hold about you. You will need to make your request in writing to our practice manager, or by submitting an online enquiry through this website. There is a £10 fee for this.

There are inherent risks involved with most methods of transferring personal information. However, we do all we can to make all our forms of communication as safe and confidential as possible.

Payment

Payment

Palace Gate Practice payment for services can be settled safely and securely online. Please click the button below and follow the on screen instructions.

Kensington's leading private health care provider

We believe safe and effective health advice is evidence based and requires a detailed understanding of each patient. Contact us now on  +44 (0)20 7244 5800 or apply online.

REGISTER WITH THE PRACTICE

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REQUEST AN APPOINTMENT

Request an appointment using our online form or if you prefer, call 020 7244 5800.

REPEAT PRESCRIPTION

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