Useful Information

Opening times

Our surgery is open from 8.30am to 6pm, Monday to Friday.

We also offer 24-hour care to patients who are registered members of the practice. If you need this out-of-hours service, please call 020 7244 5800, and one of our doctors or associates will help you.

Appointments

To book an appointment, please call our reception on 020 7244 5800. Wherever possible, we will arrange a convenient consultation time with the doctor of your choice. If you need to see a doctor urgently, we guarantee a same-day appointment.

We schedule longer consultation times for new patient registrations and annual health assessments.

Home Visits

If you are too ill to come to the practice, and need to see a doctor at home, please call us as early as possible – ideally before 10.30am. We do most of our home visits around the middle of the day.

Telephone

If you would like to speak to one of our doctors on the phone, please call our reception and leave a message with a contact phone number. Calls will be returned outside of consultation times. Unless it is an emergency, this is most likely to be in the early evening or around lunchtime, after our scheduled appointments.

Alternatively, you can book a telephone consultation time with our receptionist.

Diagnostic Tests

For anyone who needs diagnostic tests, including X-rays and scans, we have excellent links with all the leading private hospitals and imaging centres. We are close to the Cromwell Hospital, so we can obtain rapid appointments and, in many cases, instant access to diagnostic tests.

Referrals

If you need to see a specialist, we want you to have as much choice as possible. As an independent practice with an established network of consultant colleagues, we can refer you to the best specialists in London. We also have contacts with some of the leading specialists in Europe and the US.

Chaperones

If you would like a chaperone to be present during an examination, please ask the reception staff when you book your appointment – or you can talk to your doctor about this during your consultation.

Disabled Persons

Our surgery has wheelchair access, and we can see anyone with mobility problems in our ground floor consulting and treatment rooms. If, for any reason, our building is unsuitable for your needs, please let us know, as we have an arrangement with the Cromwell Hospital to use their facilities.

How to Register

Most of our new members join us on the recommendation of existing Palace Gate patients, so we do our best to complete registrations as quickly as possible. To maintain our exceptionally high standards of care, we do limit the number of patients we look after.

If you would like to register as a member, please call us on 020 7244 5800 to arrange a new patient consultation with one of our doctors or complete the online application request form and a member of our team will be in touch.

Blood Tests and Investigations

We offer blood testing here at the practice, using one of London’s leading pathology laboratories, The Doctors Laboratory. Other laboratories are available if preferred.

Membership

You can choose from three different ways to use our services:

1. Registered Member

To become a full member of the practice, you pay an annual membership fee of £120. This entitles you to a range of benefits, including 24-hour care and home visits, and significantly discounted consultation fees. You pay nothing for follow-up telephone calls and administrative services such as completing insurance forms, passport applications and repeat prescriptions.

Please see the Fees page of this website for more details. We do not charge an annual membership fee for children or young people in full-time education.

2. Consultancy Service

We offer a consultancy service for anyone who wants to use the practice for one-off consultations or for a second opinion. This is ideal if you live abroad or outside London, or are taken ill while here on business. Please note, however, that the duty of care (including providing home visits and out-of-hours care) remains with your own GP.

Please see the Fees page of this website for more details.

3. Corporate members

We look after the executives and employees of several companies. Please contact our practice manager to discuss your requirements.

Useful Information

Useful Information

Opening times

Our surgery is open from 8.30am to 6pm, Monday to Friday.

We also offer 24-hour care to patients who are registered members of the practice. If you need this out-of-hours service, please call 020 7244 5800, and one of our doctors or associates will help you.

Appointments

To book an appointment, please call our reception on 020 7244 5800. Wherever possible, we will arrange a convenient consultation time with the doctor of your choice. If you need to see a doctor urgently, we guarantee a same-day appointment.

We schedule longer consultation times for new patient registrations and annual health assessments.

Home Visits

If you are too ill to come to the practice, and need to see a doctor at home, please call us as early as possible – ideally before 10.30am. We do most of our home visits around the middle of the day.

Telephone

If you would like to speak to one of our doctors on the phone, please call our reception and leave a message with a contact phone number. Calls will be returned outside of consultation times. Unless it is an emergency, this is most likely to be in the early evening or around lunchtime, after our scheduled appointments.

Alternatively, you can book a telephone consultation time with our receptionist.

Diagnostic Tests

For anyone who needs diagnostic tests, including X-rays and scans, we have excellent links with all the leading private hospitals and imaging centres. We are close to the Cromwell Hospital, so we can obtain rapid appointments and, in many cases, instant access to diagnostic tests.

Referrals

If you need to see a specialist, we want you to have as much choice as possible. As an independent practice with an established network of consultant colleagues, we can refer you to the best specialists in London. We also have contacts with some of the leading specialists in Europe and the US.

Chaperones

If you would like a chaperone to be present during an examination, please ask the reception staff when you book your appointment – or you can talk to your doctor about this during your consultation.

Disabled Persons

Our surgery has wheelchair access, and we can see anyone with mobility problems in our ground floor consulting and treatment rooms. If, for any reason, our building is unsuitable for your needs, please let us know, as we have an arrangement with the Cromwell Hospital to use their facilities.

How to Register

How to Register

Most of our new members join us on the recommendation of existing Palace Gate patients, so we do our best to complete registrations as quickly as possible. To maintain our exceptionally high standards of care, we do limit the number of patients we look after.

If you would like to register as a member, please call us on 020 7244 5800 to arrange a new patient consultation with one of our doctors or complete the online application request form and a member of our team will be in touch.

Investigations

Blood Tests and Investigations

We offer blood testing here at the practice, using one of London’s leading pathology laboratories, The Doctors Laboratory. Other laboratories are available if preferred.

Membership

Membership

You can choose from three different ways to use our services:

1. Registered Member

To become a full member of the practice, you pay an annual membership fee of £120. This entitles you to a range of benefits, including 24-hour care and home visits, and significantly discounted consultation fees. You pay nothing for follow-up telephone calls and administrative services such as completing insurance forms, passport applications and repeat prescriptions.

Please see the Fees page of this website for more details. We do not charge an annual membership fee for children or young people in full-time education.

2. Consultancy Service

We offer a consultancy service for anyone who wants to use the practice for one-off consultations or for a second opinion. This is ideal if you live abroad or outside London, or are taken ill while here on business. Please note, however, that the duty of care (including providing home visits and out-of-hours care) remains with your own GP.

Please see the Fees page of this website for more details.

3. Corporate members

We look after the executives and employees of several companies. Please contact our practice manager to discuss your requirements.

Kensington's leading private health care provider

We believe safe and effective health advice is evidence based and requires a detailed understanding of each patient. Contact us now on  +44 (0)20 7244 5800 or apply online.

REGISTER WITH THE PRACTICE

Join us today and enjoy all the benefits of being a registered member.

REQUEST AN APPOINTMENT

Request an appointment using our online form or if you prefer, call 020 7244 5800.

REPEAT PRESCRIPTION

For registered members, save time with our online repeat prescription service.